Outsourcing is the best alternative for every cost-efficient and economic conscious company. This kind of practice can save big amount of operational expenses, which can highly contribute to the overall revenue of a company. Majority of the outsourcing services vendors are saturated in Asia, more specifically in India , China and the Philippines. Among the 3 giants in the outsourcing business, the Philippines is highly recognized to delivers cost-efficient services. Thus today, more and more patron countries outsource to the Philippines for the fact that the country stands out in that specific sector. The Philippines is today’s leader in the business outsourcing industry. Major cities in the Philippines like Manila, Cebu and Davao are highly blessed with talented people that materialized the Outsourcing Business Industry that exists today. The country is already packed with firms running state of the art facilities that could efficiently do business with patrons from any part of the globe.
Philippines vs. India
India, the Information Technology giant in the 3rd world, a colony of the British empire for a century or two and a country where mathematics and science meets culture. It cannot be denied that this country has the edge over the others when it come to the global IT scene. Every year, the growth of their IT specialists is by 120,000 people, gearing them with enormous number of talents that could take on the IT industry by storm. The reason why the Indian empire is the home to a vast number of software solution providers, consisting half of the Fortune 500 companies that exist to date. The country is highly attractive to some software support and development needs,thus making them the biggest player when it comes to hosting big and highly recognized IT companies like IBM, Cisco,Oracle and the like,
On the other hand, to date, the Philippines is already at the peak of the competition. The second largest English speaking population though not as huge as India in the context of web and IT support, their innate nature of being a good customer support army make them stood out in the competition. This quality of theirs made them relate easily with offshore patrons looking for outsourcing services, not just in the hardcore IT department but also in the virtual desk support services.
Philippine Development and Advantage Over India
The country had a rapid development in the Information technology sector in the recent years due to the high demands of Filipino man power. It was not long ago when the country evolved into the Business Process Outsourcing giant that it is now, but the managed to keep up with the competition in terms of service and innovation with India or even with highly Industrialized countries like US and Australia.
With 94% literacy rate, at par English proficiency as with native speakers, strong grasp of the IT field and good customer relations skill. These things are only some of the advantage of Filipinos over India pushing them. Basically, the Philippines does not just do outsource IT jobs, due to flexibility of the Filipino people even admin and human resource support jobs are outsourced to the country. That is why the number of countries that outsource to the Philippines continue to grow making it them a highly preferred nation in the BPO industry.
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